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Work From Home Jobs Remote work is an option for many full-time jobs which offer benefits like health insurance, pensions, and vacation days. These listings are accessible on job websites and through staffing companies, and at professional events. Examine each listing carefully. Learn if it's salaried or based on commission or other sources, what equipment you'll need and whether or not it requires travel. Customer Service Representatives from Work-at-Home Customer service representatives are responsible for communicating via phone, live chat or email with customers. They answer questions, confirm orders and provide support for products. They also handle complaints and concerns and ensure that they resolve the issues in a timely manner. They might also be required to make decisions based on the company's policies and procedures. These positions are usually found in call centers but some work from home as well. Remote customer service agents are employed by companies such as ADT Security and Pearson Education to assist their customers with technical issues. These are usually entry-level jobs which require no prior experience. Some positions offer the base rate of $13 per hour. Other customer service jobs that are based at home require you to have at least a high school diploma or equivalent, and provide training from the employer. Kelly Services, a workforce management company, provides contract, temporary and permanent staffing. They employ remote customer service representatives across a range of industries including insurance, accounting and administrative support, non-clinical health and supply chain management. Marketplaces for freelancers online like Upwork and 5rr have a wide range of remote customer service jobs. You can also find local and virtual job fairs where you can meet potential employers. These types of events are an excellent way to meet people and gain access to customer service positions that aren't advertised. To be a successful customer service agent in customer service, you must to be able to communicate with people from all over the globe. You should be able to explain complicated topics in a simple to understand way. You must be able to offer solutions that are both efficient and affordable while preserving the integrity of your brand. Other important skills required for this job include the ability to follow a plan to remain focused and be proactive in your daily work. This Web site 'll also need have a reliable internet connection as well as a quiet workspace to work from. It is also helpful to clean your desk and organize supplies on a daily basis. Insurance Customer Service Representatives Insurance companies rely on a range of customer service specialists. They serve as the primary point of contact for customers, and their job is to maintain the selling points that distinguish the company from its rivals. Certain companies, for instance, promise that a person will always answer the telephone, while others claim that all policy-related questions can be resolved immediately. They are generally well-versed in the policies they offer and how their business operates. The qualities that an insurance customer service representative must have include active listening, empathy communication, and the ability to efficiently and accurately process information. Some of these workers may be dealing with distressed customers who are angry or frustrated, and it is important that they can connect with those who are in distress. They must also be able explain the insurance terms to their clients in a clear and concise manner. Some of these professionals may work in telephone call centres, but others may interact with customers via live chat, email or other methods. Certain of these professionals specialize in one particular type of interaction, while others deal with live chat as well as emails and calls simultaneously. Customers may call with questions regarding the coverage, billing or claim depending on the nature and amount of their insurance policy. In addition to handling customer requests, some of these workers must be able to respond to frequently asked questions, and provide specific guidelines for handling complaints. In some instances the professionals need to be able to make adjustments to customers' accounts, for example, changing the address or removing a policy. To be able to respond to queries and complaints the employees must access customer information stored in the company database. Although the qualifications required to be employed as a customer service representative for insurance differ, all positions require at minimum an high school degree. Some employers prefer applicants with a bachelor's degree, but entry-level workers can usually be trained on the job. These jobs can be stressful since they are accountable to respond to customer complaints and resolving their issues. Data Entry Specialists As a company expands, it becomes harder to keep track of all of the data generated. A remote data entry specialist can be a great resource. These experts take the data collected from surveys, online forms and sales transactions, and then organize it into databases to make it easy for other team members. They also digitize documents and also transcribe audio. Checking and updating data stored in databases could be part of their duties. To be considered for this job, a person will need to possess basic computer skills and an excellent typing speed. Employers will often provide the software or equipment required to perform this role. There are also freelance websites that offer this kind of work to anyone who has access to a computer and internet connection. These sites typically let you choose the projects you would like to work on and pay you based on your speed and accuracy. Other tasks can be completed at home by those who do not have the equipment needed, for instance, data entry specialists for call centers. These jobs require workers to interact with customers and collect their details over the phone, and they need to possess excellent customer service skills. These jobs are often demanding and can take long hours, however they can also be rewarding. Find data entry jobs on sites that specialize in such work, like Upwork. These sites can help you avoid scams and find legitimate jobs that meet your skills and preferences. Searching for a job title using keywords like “data entry” or 'virtual assistant' is a great way to start. You can also search on specialized websites such as Capital Typing or SigTrack that specialize in online transcription and data entry. These sites will both have a section on their websites that lists the current job openings. Administrative Assistants Administrative assistants (also known as secretaries or front-desk staff) are a great choice for a work-at-home career. They oversee the communications of executives and provide support. They are accountable for scheduling meetings, organizing emails, creating company reports and entering information. They also maintain contact lists manage schedules, and make travel arrangements. The ideal candidate is a skilled communicator who can manage multiple tasks at once and is organized, capable and efficient. The majority of admin assistants work in a classic office, though certain jobs let you telecommute and might require occasional travel. A degree in the field of general management, business administration or organizational studies is useful. It is also essential to be able to get on-the-job-training, which demonstrates that you're capable of handling a variety of administrative tasks. You must also improve your computer skills and have a strong understanding of Microsoft Office software. If you do not have a degree from a college then you might want to consider taking a course in typing or secretarial school, or pursuing courses in accounting and data entry. To be a great admin assistant, you need to possess the right mix of abilities and characteristics to keep your boss and coworkers happy. You need to be a multitasker who can be able to work under minimal supervision and respond quickly to changes in priorities. You'll also need to have excellent customer service skills because you'll be handling many phone calls. You must be courteous and friendly and use correct grammar. Administrative professionals are employed in nearly every sector. The most common are in hospitals, schools and government agencies. You might be able to find work in the legal or medical field, but these are usually full-time jobs in traditional offices. Many Americans work into their 60s and would believe it's crucial to find a job with an ideal work-life balance as well as the possibility of upward mobility. With this in mind it's time to begin exploring your options and look at jobs that allow you to work at home.